FAQ

Below are frequently asked questions about the event:

General

When and where do the events take place?

The UK Black Business Week events take place at various venues from Monday 17th October – Saturday 22nd October

Monday: Launch Event TBC 

Tuesday-Friday: Queen Elizabeth II Centre, Broad Sanctuary, London SW1P 3EE. For a comprehensive travel guide please see here

Saturday: The UK Black Business Show exhibition takes place from 9am – 6pm on Saturday 22nd October at Business Design Centre, 52 Upper St, London N1 0QH. For a comprehensive travel guide please see here

Covid

Do we need to provide a negative COVID test or Vaccine Certifications upon arrival at the venue?

As of 27th January 2022, it is no longer a legal requirement to show your NHS COVID Pass at venues and events.

Will temperature checks be required for access to the venue?

As of 27th January 2022, venues and events are no longer required by law to check the COVID-19 status of their customers.

Are face masks mandatory at the event?

As of 27th January 2022, there is no longer a legal requirement to wear face coverings in indoor settings or on public transport but the government suggests you continue to wear one in crowded and indoor spaces where you may come into contact with people you do not normally meet.

Is there a restriction on the number of people allowed in the venue at one time?

Crowd Density Modelling calculations have been done to determine how many attendees can be in the halls at one single point in time. The number of attendees that can enter the venue depends on the size of the event and the space available. All our venues have a large enough space to accommodate our estimated number of attendees.

How will onsite registration be managed?

As part of our transition towards more digitalisation and in a Covid impacted environment, we are transitioning to a contactless registration with online badges. All attendees will be required to pre-register online and will receive a name badge and lanyard on arrival. No in-person registration onsite will be possible.

Exhibiting

What are the setup hours and days and dismantle hours and days?

Exhibits may be moved into the hall beginning at 12:00 p.m. on Friday 21st October.

Exhibits must be set up at least half an hour prior to the opening of the Exhibit Hall at 09:00 a.m. on Saturday 22nd October.

The exhibit hall closes at 6:00 p.m. on Saturday 22nd October in which dismantling may begin.

When will the exhibitor manual be live?

The exhibitor manual is scheduled to be live in March 2022.

What is ‘lead retrieval’, and why do I need it?

Capture each potential lead with a simple scan of an attendees badge without worrying about losing business cards or important information discussed. Lead Retrieval is a compact, portable, battery-powered unit or a downloadable app that allows you to set up 16 custom qualifiers and download data in excel format for follow up after the show.

Order link will be released soon.

What is a good estimate of my overall expense if I were to be an exhibitor?

The industry uses the formula of three times your booth fees as a good estimate of your overall financial investment when participating in a trade show of our size.

Are there still spaces available for my organisation to exhibit?

Space is being snapped up so please get in touch as soon as possible. Contact the sales team [email protected] 

Where can I find out more about becoming an exhibitor?

General details can be found in the exhibitor section of our website.

What happens after I have signed up to exhibit at the show?

After signing up you will be contacted by our sales team, who will explain a range of opportunities to help you maximise your exposure pre-show and on-site.

Am I able to share stand space with a partner?

Yes, if this is your intention please notify the sales team to ensure the floorplan is accurate.

How do the flyers work?

Please send 3,000 flyers to the address provided. Once they are received at the address in the manual, they will be packed into the bags that are given to all delegates.

Are there any flyer sizing restrictions? Can it be double sided/folded etc?

For the perfect fit into the bags, please don’t make it any bigger than A4. There are no other restrictions.

I have an email sent to attendees after the show included in my package. How many words is this?

Please send us no more than 300 words with a high-resolution picture or logo. Send your final content in HTML format to:

[email protected] by the 28th October.

How do I register my stand personnel?

You should receive your login details to register your personnel in an email from our team shortly after your stand is confirmed.

My colleagues are arriving on the first day of the show, how do they get their exhibitor badge?

They can either collect from registration upon arrival or you can collect them all and keep them on your stand.

How do I invite my customers?

Your customers can register to visit you at the show for reduced rates via our website. We also offer bespoke materials including a personalised registration link and invite to help you promote the event to your clients and make sure you are on their must-see list. Details of these opportunities will be sent to you by the marketing team.

How many delegates are you expecting to attend the event?

We are expecting 4,500 delegates based on previous events and registration numbers.

What is the size of the table provided?

5ft long and just under 2ft wide.

Will there be a backdrop for each stand?

We will not be providing backdrops for the stands. If you would like to order one a recommended supplier is https://www.insitegraphics.co.uk/products/exhibitor-graphics/

Can I give out food samples at the event?

Yes as long as they are the correct size. Please see page 28 of the eguide for guidance on sampling.

Can I arrange for a package to be couriered to the event?

Yes, exhibitors are able to courier packages to the venue up to two days in advance of the event. Please see the exhibitor manual for delivery instructions.

Have I done everything you need?

We do not hold all of your orders here at UKBBS, please contact the necessary contractor to clarify what you have/have not done. We can however advise whether you have completed your Health & Safety Declaration form, Nameboard form and submitted your profile for the guide. Please contact the Operations department for details.

Where do I order furniture and electrics for my stand?

You can do this via the order forms and deadlines page in the Exhibitor Manual.

What do I need to wear during the build-up of the show and the breakdown?

The UKBB Show has a number of Space Only stands, therefore is similar to a building construction site. Please ensure you wear closed-toe shoes at the very least but preferably reinforced toe boots. Under no circumstances can flip-flops or pumps be worn. Long trousers are also advisable.

Can I change the colour of my carpet?

(Shell Scheme stands) Yes, at an additional cost. Please contact the official contractor via your exhibitor manual. Contact details can be found in the order forms and deadlines page in the Exhibitor Manual.

Conference

I/my colleague is a speaker at the event, where can I find out more details?

All speakers will be sent a speaker manual detailing key event information.

Marketing

How can I make sure I receive as much exposure as possible?

As an exhibitor, you are entitled to FREE listings on the official Show Guide, however, to receive these FREE listings, you must complete your 100-word profile along with providing us with your logo. If you do not complete this form by the deadline for print materials, you will not be listed.

How can I become a media partner for the event?

The marketing team would love to hear from you so please contact Laura Bazile [email protected]

What pre-show and on-site marketing opportunities are available?

Ensure that you have generated leads before the show even starts; research shows that a lot of visitors decide which stands to visit well in advance of arriving at the show. We’ve done the hard work for you and put together a range of marketing materials to ensure that your stand is on everyone’s ‘must-see’ list (and they won’t cost you a thing).

How many of my company logos do you require?

You must send in 2 logos: one jpeg and one eps which will be used across our promotions.

How do I download a show logo?

Show logos can be sent to you by our Operations Team. 

How do I feature in the Show Guide?

All exhibitors are given a 100 word listing in the Show Guide. The Operations Team will request this listing in the run-up to the event.

Who should I contact with press enquiries?

Our in-house PR and Marketing Manager, Laura Bazile, will be more than happy to help. Please contact her at [email protected] 

How do I access the media list for the show?

The media list will be compiled and sent out by Laura Bazile. For more information please contact her at [email protected] 

What makes a perfect press pack?

Press packs should include a relevant press release, background on your company and good, appropriate, captioned photography. It is important to bear in mind that journalists will be interested in news stories, so brochures and other sales materials alone are not suitable. Ideally, all the information should be contained in a clearly labelled folder, CD or USB.

When and where should I leave press packs?

Please send these before the event to [email protected]  

My question is not here. Who can I contact?

Sales

[email protected] 

 

Operations

For queries relating to the build of your stand, venue, Exhibitor Technical manual and logistics:
Margaret Boatemaah
[email protected]